A clear arrangement

Partner subscription terms

Prepared 4 October 2026

What a monthly promotion includes

One subscription covers one approved trainer or rescue listing selected before checkout. While the subscription is active and the listing remains eligible, it receives a clearly labelled Sponsored spotlight in relevant Koda discovery views and a Sponsored badge on its listing. The normal directory keeps its alphabetical or distance ordering. Placement can depend on the reader’s selected area and filters.

A promotion does not guarantee views, enquiries, bookings, adoption applications or income. It is not an accreditation or a recommendation that a provider meets a superior standard of care. Payment does not change reviews, ratings or moderation decisions.

Ordinary directory listings remain free. Unpaid editorial selections and agreed promotion exchanges remain separate arrangements. You do not need to buy a subscription to request or keep an ordinary listing.

Your listing and account

Before purchasing, sign in to your verified Koda account and obtain approval to represent the listing. Keep your organisation’s information accurate and follow the community and partner guidelines. Approval of a claim is separate from subscription payment.

The first version supports one pending or active promotion per Koda billing account. A subscription stays attached to its originally selected listing. Changing phones, restoring a purchase or signing into another Koda account does not transfer it to another organisation. Contact Koda if you need help recovering the original account or resolving a listing change.

Price and automatic renewal

The app will show the store’s local price, currency, monthly period and renewal information before you choose to subscribe. There is no fixed live price or introductory offer on this page. The Apple App Store or Google Play confirmation screen shows the amount and terms for your purchase. This website does not take payment.

A monthly subscription renews automatically through the store unless you cancel. The store controls its billing dates, payment method, taxes, regional availability and any required notices or consent for price changes. Review the store confirmation and the terms associated with your store account.

Cancel or manage a subscription

Use the store account that originally purchased the subscription. Cancelling renewal normally leaves access for the time already paid, provided the listing and account remain eligible and the store has not revoked access. The store shows the applicable renewal or expiry date.

• Manage Apple subscriptions, or follow Apple’s cancellation instructions.
• Manage Google Play subscriptions, or follow Google’s cancellation instructions.

Deleting the Koda app or your Koda account does not cancel a store subscription. A revoked partner membership or withdrawn listing can stop the public promotion while store billing remains active. Manage renewal in the store and contact Koda if your listing is unavailable.

Restore and purchase confirmation

On a new device, sign into the same Koda account. Use Restore purchases with the store account used for the original purchase. Koda checks the purchase with its billing service before activating the originally selected listing. Restoration does not create an additional promotion or move the subscription to a different provider.

A pending purchase or store approval does not activate a Sponsored placement. Confirmation can take time, including after interrupted connections. Check your existing purchase status and use Restore purchases before attempting another purchase. Contact support if the store shows an active subscription but Koda cannot confirm it.

Refunds and support

Apple or Google processes the store payment and handles its refund process. Store policies and applicable consumer rights govern refund eligibility. Contact Koda about service or listing problems; these terms do not limit rights available under applicable law.

Koda is published by Rhys Glaskin, Glaskin Tech Industries. Email rhys@glaskintechindustries.com with your provider name and a description of the problem. Never send passwords, payment card details or complete purchase tokens. Read our partner billing privacy information for how subscription data is used.